Locations
CONTACTING THE PMC OFFICE
Our goal is to answer all calls as they are received however; there are times when staff members are busy, assisting other patients. If your call goes to voicemail, please leave a clear message including your first name, last name, date of birth, and the reason for your call. Leaving a message ensures your call will be returned and addressed in a timely manner. Messages are checked and responded to by the end of each day or earlier if patient care allows. Unfortunately, we are unable to return calls if messages are not left, incomplete, or inaudible.
When calling, use this guide as a reference to navigate yourself through PMC’s auto-attendant.
Calls are answered Monday – Friday from 9AM – 4:30PM. The office is closed for lunch from 12PM –1PM daily.
If you are experiencing a medical emergency, please call 911.
You may select from the following options:
If you are a Physician or calling from a Physician’s office – Press 1
If you are calling from a pharmacy or have questions regarding your prescriptions – Press 4**
**If you are a current patient needing a possible prescription refill, select option 2 to speak with a staff member to schedule an appointment.
New Patients – Press 3
Existing Patients – Press 2
All billing questions – Press 5
Pressing 0 (Zero) will provide you with all the menu options again.
Terms and Conditions
Effective Date: 3/6/2025
Welcome to the website of Pain Medicine Consultants. By providing your contact information and opting into our SMS communication service, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree to these terms, please do not use our SMS service.
1. Opt-In Conditions
● By opting into our SMS communication service, you affirmatively consent to receive text messages from Pain Medicine Consultants regarding updates, assistance, appointment reminders, and other relevant communications.
● Opting in may occur through written consent, verbal agreement, or by providing your phone number during service registration.
● By opting in, you acknowledge that message and data rates may apply depending on your mobile carrier.
2. Use of SMS Communication
● You will only receive messages relevant to your engagement with Pain Medicine Consultants.
● Pain Medicine Consultants does not use this service for marketing or promotional campaigns.
● You can reply to Pain Medicine Consultants’s messages to engage in two-way communication.
3. Accuracy and Security
● Pain Medicine Consultants strives to ensure accurate and timely messaging, but we do not guarantee delivery or accuracy of messages due to network limitations.
● We are not responsible for any delays, misdelivery, or security breaches beyond our control.
4. Opting Out
● You may opt out of SMS communication at any time by replying “STOP.” Once you opt out, you will no longer receive messages unless you re-enroll in the service.
● If you have opted out and wish to rejoin, you may do so by providing consent through an authorized opt-in method.
5. No SMS Marketing
Pain Medicine Consultants does not engage in SMS marketing campaigns, advertisements, or unsolicited text messages. Any promotional updates will be shared through our website, email newsletters, or other official channels.
If you have any questions or concerns about these Terms, please contact us.